Support for Lofty

Use this page for product help, safe feedback guidance, purchase support, and privacy requests.

Get Lofty

Download Lofty for iPhone from Apple’s App Store.

Something not working?

Include your iPhone model, iOS version, what you expected, and what happened. Please never include private journal content, passwords, or Apple verification codes.

Email support →

Privacy request

Your reflective content stays on your device. Do not include journal or custom-question content in a request.

Email privacy →

Purchases and restoration

Lofty Premium purchases are handled by Apple. Use Restore Purchases in Lofty if an active subscription is not recognized, and manage or cancel renewal from your Apple Account subscription settings.

Common questions

How do I see another question?
Swipe up for the next question or down for the previous one.

What do left and right swipes do?
Swipe right to give a question a thumbs up and left to give it a thumbs down.

Can I choose what appears?
Yes. The free experience includes selected questions, a reminder schedule, favorites, widgets, and silent meditation. Premium adds the complete question library, custom questions, guided voices, premium themes, and additional reminder schedules.